Shipping Policy
Last Updated on - 17th January 2025
At Fatma Perfumes LLC, we strive to provide fast, reliable, and secure shipping to ensure your experience with us is exceptional. Below are the details of our shipping policy:
Shipping Destinations
We proudly offer worldwide shipping, bringing our luxurious perfumes and oud products to customers across the globe.
Processing Time
- Within the UAE: Orders placed before 8 PM will be processed and delivered the next day.
- International Orders: Processing time is 1-2 working days.
Delivery Times
- Within the UAE: Next-day delivery for orders placed before 8 PM.
- International: Delivery typically takes 3-5 working days, depending on your location.
Note: Delivery times are estimates and may vary due to customs clearance or other unforeseen delays.
Shipping Fees
- Within the UAE: Flat rate shipping fee applies.
- International: Shipping fees are calculated at checkout based on the destination and order size.
All applicable duties and taxes for international orders are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status of your package.
Missed Deliveries
If a delivery attempt is missed, our courier partner will contact you to arrange a new delivery time. Additional charges may apply for repeated delivery attempts.
Contact Us
For any questions or concerns regarding shipping, feel free to reach out to us:
- Phone/WhatsApp: +971 55 310 1436
- Email:info@fatmafragranceoil.com
At Fatma Perfumes LLC, we are dedicated to ensuring your orders arrive promptly and safely. Thank you for choosing us!