Privacy Policy

Last Updated: 27 November 2025

Fatma Perfumes (“we”, “our”, “us”) operates fatmafragranceoil.com, a website offering fragrance oils, perfume oil exporting, custom formulations, and private label perfume manufacturing services.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our B2B services.

We operate from Dubai, United Arab Emirates, and follow UAE data protection guidelines along with general international privacy standards.

1. Information We Collect

A. Information You Provide Voluntarily

We collect information when you submit a form, request a quotation, or contact us:

• Name
• Email address
• Phone / WhatsApp number
• Company name
• Business requirements or project details
• Packaging or formulation specifications

B. Automatically Collected Information

Collected through cookies and analytics tools:

• IP address
• Browser & device type
• Pages viewed
• Time spent on the website
• Traffic source

C. Business & Order Information

For private label or bulk manufacturing projects:

• Product requirements
• Oil formulation details
• Order volume (MOQ)
• Shipping information

No payment/card information is collected through this website.

2. How We Use Your Information

We use your information for:

• Responding to inquiries and quotation requests
• Providing fragrance oil supply and private label manufacturing services
• Preparing proposals, samples, or project documentation
• Communication about updates, offers, or service-related information
• Improving website functionality, performance, and user experience
• Compliance with UAE laws and business regulations

We do not use your information for consumer advertising or unrelated marketing.

3. Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information only with:

• Trusted service providers (couriers, formulators, consultants)
• IT and hosting companies managing our website
• Government authorities if legally required
• Third-party analytics tools (non-identifiable data)

All third parties are required to protect your data and use it only for service-related purposes.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance
• Analyze visitor behaviour
• Personalize content
• Maintain session stability

You may disable cookies through your browser, but certain sections may not work correctly.

5. Data Protection & Security

We implement strict security measures, including:

• SSL website encryption
• Secure servers
• Restricted data access
• Regular security monitoring

While we strive for full security, no online data transmission is 100% guaranteed.

6. Your Rights

You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your data (if legally permissible)
• Withdrawal of consent
• Opt-out from non-essential communication

Contact us at info@fatmaperfumes.com to request these actions.

7. International Transfers

Since we work with international clients and suppliers, your data may be transferred outside the UAE.
We ensure such transfers follow recognized security standards.

8. Third-Party Links

Our website may link to external sites.
We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services are strictly B2B.
We do not target or collect data from individuals under 18 years of age.

10. Updates to This Privacy Policy

We may update this policy occasionally.
Changes will be posted with an updated date at the top of this page.

11. Contact Information

For questions or concerns:

Fatma Perfumes
Dubai, United Arab Emirates
Email: info@fatmaperfumes.com
Phone / WhatsApp: +971-553101436